What we verify
Every check goes to the body that issued the record. Here's what we confirm, who we ask, what you get back, and where the limits are.
Education
- What we ask the issuer to confirm
- The award, the course, the institution and the dates of study or graduation.
- Confirmed with
- The registrar or records office of the university, polytechnic, college or nursing school.
- You receive
- The institution’s answer, and a note of how we asked and when.
- We need from you
- The candidate’s signed consent, and the documents and reference numbers the issuer needs. We'll tell you exactly which before you send anything.
- Limits
- Some institutions only answer on their own form or portal, and some charge a fee. Response times vary a lot between institutions, so we agree with you how long to pursue each request.
Professional licences
- What we ask the issuer to confirm
- Registration details and current licence status, where the council releases them. Professional standing only if the council states it.
- Confirmed with
- The regulatory council for the profession: nursing, medicine, pharmacy and others.
- You receive
- The council’s answer, and a note of how we asked and when.
- We need from you
- The candidate’s signed consent, the registration number, and a copy of the licence if the council asks for one.
- Limits
- Some councils only verify through their own portal and payment steps. If a council won't confirm to a third party, we tell you that rather than guess.
Exam results
- What we ask the issuer to confirm
- Whether the exam record, subjects and grades match the exam body’s records. This isn't an identity check.
- Confirmed with
- The exam body that issued the result, through its own confirmation process. For example the West African Examinations Council (WAEC), the National Examinations Council of Nigeria (NECO) and the Kenya National Examinations Council (KNEC).
- You receive
- The exam body’s answer on the result.
- We need from you
- The exam number, year and centre if known, and the candidate’s signed consent.
- Limits
- We can only report what the exam body releases through its confirmation process. It may charge a fee.
Countries
We verify in Nigeria, Ghana, Kenya and Cameroon today. If you need a check in another African country, ask us. We'll tell you honestly whether we can reach the issuer.
Background checks
We also check employment history, national service, criminal records and identity. Criminal-record and identity checks are always done with the candidate’s consent and only through channels the law allows. Tell us the country and the check, and we'll explain how it works there.